Privacy Policy

1. Information we collect

We collect information you provide directly and information generated by your use of the service.

• Account information, such as email address and login-related identifiers.
• Course progress, lesson completion, reflection entries, selected plan, and access status.
• Payment-related identifiers from our payment providers, such as customer ID, subscription ID, payment status, and plan information. We do not store full card numbers.
• Usage and analytics data, such as pages viewed, checkout events, email events, device data, browser data, IP address, UTM parameters, and referral information.
• Support messages and communication preferences.

2. How we use information

We use personal information to operate, protect, and improve the service.

• Provide account access, paid course content, progress tracking, and subscription features.
• Process payments, manage subscriptions, verify payment status, and prevent fraud.
• Send service messages, transactional emails, support replies, and, where permitted, marketing emails.
• Measure product performance, improve onboarding and course materials, analyze user behavior, and troubleshoot technical issues.
• Comply with legal obligations and enforce our terms and policies.

3. Payment processing

Payments are processed by Stripe or another payment provider available at checkout. They handle sensitive payment data according to their own security standards and policies.

We receive payment and subscription status information needed to provide access, manage cancellations, handle refunds, and maintain records.

4. Cookies and similar technologies

We may use cookies, local storage, pixels, SDKs, and similar technologies to keep the service working, remember preferences, measure performance, prevent fraud, and improve marketing.

You can control cookies through your browser settings, but some features may not work correctly if cookies are disabled.

5. Analytics and tracking

We may use analytics and advertising tools to understand how users interact with the service, improve our product, and measure marketing performance.

These tools may use cookies, device identifiers, pixels, or similar technologies.

6. Marketing communications

We may send marketing emails if you provided your email and the law allows us to do so. You can unsubscribe using the link in the email.

Unsubscribing from marketing emails does not stop transactional messages related to purchases, account access, security, or support.

7. Sharing information

We do not sell your personal information. We may share information with trusted service providers when needed to run the service.

• Payment providers.
• Email delivery providers.
• Hosting, database, infrastructure, and security providers.
• Analytics and advertising platforms.
• Professional advisors or authorities when required by law.

8. Data retention

We keep personal information for as long as needed to provide the service, comply with legal obligations, resolve disputes, prevent abuse, and maintain business records.

We may retain limited information after account closure where required for security, legal, tax, accounting, or fraud-prevention purposes.

9. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information.

To make a privacy request, contact us at the email below. We may need to verify your identity before processing the request.

10. Children

The service is intended for users who are at least 18 years old. We do not knowingly collect personal information from children under 18.

If you believe a child provided personal information to us, contact us and we will take reasonable steps to delete it.

11. Security

We use reasonable technical and organizational measures to protect information. No online service can guarantee absolute security.

You are responsible for keeping your account and email access secure.

12. International users

The service may be operated using providers in different countries. By using the service, you understand that information may be processed outside your country of residence.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

14. Contact

For privacy questions or requests, contact us at support.artoffeelings@gmail.com.